AJet (AnadoluJet) Pet Travel

What types of animals are permitted in the cabin of the aircraft?
Cats, dogs, and small passerine birds (budgies, canaries) are permitted in the cabin.

What are the size and weight restrictions for animals allowed in the cabin?
The total weight of pet and carrier should not exceed 8 kg. The carrier size must be 23x30x40 cm (height x width x length).

What are the specifications for in-cabin pet carriers, including dimensions and materials?
Carrier dimensions should be 23x30x40 cm with a minimum height of 2.5 cm on three sides, ventilation holes, and made of water-proof materials.

Are there specific requirements for cargo pet boxes, and if so, what are the size guidelines?
No detailed size guidelines provided for cargo pet boxes, but if pet and carrier exceed 8 kg or the specified dimensions, they are placed in cargo.

What is the pricing structure for bringing a pet on board, and are there any additional fees or charges associated with it?
Pet transportation is subject to additional baggage fees, but exact pricing is not provided.

Is there a limit to the number of pets allowed on a single flight?
Yes, there's a quota for carrying pets that varies according to the type of aircraft.

Are there breed restrictions or specific health requirements for pets traveling in the cabin or cargo hold?
Certain breeds with respiratory problems have restrictions, and pets must appear healthy, clean, and well-kempt at check-in.

What documentation or health certificates are necessary for traveling with a pet?
Valid vaccination and health certificates, entry permits, and other documents required by countries of transit.

What are the procedures for booking a flight with a pet, and can I do it online?
Reservations must be made and approved through the call center, sales offices, or the Turkish Airlines website and mobile application at least 6 hours before flight time.

Are there any special requirements for international travel with pets, such as quarantine or additional documentation?
For international travel from Turkey, a health certificate from a veterinarian is required, along with adhering to country-specific rules.

Is there a dedicated support line or customer service team for pet-related inquiries and assistance?
Reservations and inquiries can be made through the call center at 0850 333 2538.