Austrian Airlines Pet Travel

5.0 (1 review)
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Recently shared Austrian Airlines pet travel experiences

Austrian Airlines
5.0
Tel Aviv
Belgrade
03/07/2024

FAQ about Austrian Airlines pet policy

What types of animals are permitted in the cabin of the aircraft?
Austrian Airlines allows trained assistance dogs in the cabin. Other pets, depending on their size and weight, may also be allowed in the cabin or cargo hold.

What are the size and weight restrictions for animals allowed in the cabin?
The specific size and weight restrictions were not detailed in the available sources, but they mention that the animal should fit in the footwell in front of the seat for assistance dogs.

What is the pricing structure for bringing a pet on board, and are there any additional fees or charges associated with it?
Pricing details were not explicitly mentioned, but it is noted that there might be additional charges depending on the pet's size and weight.

Are there breed restrictions or specific health requirements for pets traveling in the cabin or cargo hold?
The sources mention that assistance dogs must be specifically trained and must not exhibit aggressive behavior, but there was no specific information on breed restrictions or health requirements for all pets.

What documentation or health certificates are necessary for traveling with a pet?
Traveling with an assistance dog requires documentation confirming the health, training, and behavior of the animal. There was no specific information on general pet documentation requirements.

Are there restrictions on the duration of the flight for pets, especially in cargo?
For flights of eight hours or more, a Service Animal Relief Attestation Form is required, indicating the pet’s ability to handle long durations without relief or that it can relieve itself in a sanitary manner.

What are the procedures for booking a flight with a pet, and can I do it online?
Pets should be registered at the time of booking, and Austrian Airlines will check the conditions of carriage and space availability. The registration can be done via telephone.

Are there any special requirements for international travel with pets, such as quarantine or additional documentation?
Travelers are responsible for complying with all relevant import, export, and animal welfare regulations, but specific requirements like quarantine or additional documentation were not detailed in the sources.

Is there a dedicated support line or customer service team for pet-related inquiries and assistance?
For pet-related inquiries and assistance, Austrian Airlines can be contacted via telephone at +43 5 1766 1000.