KLM Pet Travel

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FAQ about KLM pet policy

What types of animals are permitted in the cabin of the aircraft?
Only cats and dogs are allowed in the cabin.

What are the size and weight restrictions for animals allowed in the cabin?
The combined weight of the pet and its kennel cannot exceed 8 kg, and the kennel must be a maximum of 46 x 28 x 24 cm.

What are the specifications for in-cabin pet carriers, including dimensions and materials?
In-cabin pet carriers must be a closed pet travel bag or kennel with dimensions not exceeding 46 x 28 x 24 cm.

Are there specific requirements for cargo pet boxes, and if so, what are the size guidelines?
For pets in the hold, the kennel can be a maximum of 122 x 81 x 89 cm on KLM flights, or 102 x 69 x 76 cm on KLM Cityhopper flights.

What is the pricing structure for bringing a pet on board, and are there any additional fees or charges associated with it?
The fee for bringing a pet ranges from EUR 75 to EUR 400 per one-way, varying based on the departure airport and destination.

Is there a limit to the number of pets allowed on a single flight?
Up to three pets are allowed in the hold. They can share a kennel if each weighs no more than 14 kg.

Are there breed restrictions or specific health requirements for pets traveling in the cabin or cargo hold?
Most snub-nosed pets cannot be transported in the hold but can travel in the cabin or as cargo.

Are there restrictions on the duration of the flight for pets, especially in cargo?
Pets cannot be transported in the hold if the transfer time exceeds 3 hours or on certain aircraft models and routes.

Are there any temperature-related restrictions for pet travel, especially in cargo?
Pets cannot travel in the hold on some KLM Cityhopper flights between 1 November and 31 March.

What are the procedures for booking a flight with a pet, and can I do it online?
Reservations for pets should be made via My Trip or by contacting the KLM Customer Contact Centre.

Is there a dedicated support line or customer service team for pet-related inquiries and assistance?
For pet-related inquiries, you should contact the KLM Customer Contact Centre.