Singapore Airlines Pet Travel

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Recently shared Singapore Airlines pet travel experiences

Singapore Airlines
5.0
Changi
London
08/01/2023

FAQ about Singapore Airlines pet policy

What types of animals are permitted in the cabin of the aircraft?
Singapore Airlines allows service dogs in the cabin, but other pets are not permitted in the aircraft cabin. Emotional support dogs are allowed under specific conditions and on certain routes.

What are the size and weight restrictions for animals allowed in the cabin?
For pets traveling in the cabin, they must be small enough to fit in a carrier that can be placed under the seat. However, specific size and weight restrictions for these carriers were not detailed in the sources.

What are the specifications for in-cabin pet carriers, including dimensions and materials?
The pet carriers must be well-ventilated, secure, and comfortable for the pet. They should be able to fit under the seat in front of you. The carriers are required to be made of durable materials like metal, wood, or hard plastic/composite.

Are there specific requirements for cargo pet boxes, and if so, what are the size guidelines?
For cargo pet boxes, the maximum height depends on the aircraft type: 70cm on A350, 60cm on A380, 101cm on B777, and 111cm on B787. The container must be IATA compliant, leak-proof, escape-proof, properly ventilated, and have enough room for the pet to stand, turn around, and lie naturally.

What is the pricing structure for bringing a pet on board, and are there any additional fees or charges associated with it?
The cost for flying a pet on Singapore Airlines depends on the flight, pet size, and container size. Pets and their containers count as free checked baggage if traveling with them or if they are assistance dogs. Otherwise, they are considered additional baggage and extra charges will apply.

Is there a limit to the number of pets allowed on a single flight?
More than one pet can be transported, but they must be in separate crates unless they are puppies or kittens from the same litter. In such a case, they can share a crate up to a total weight of 14 kg.

Are there breed restrictions or specific health requirements for pets traveling in the cabin or cargo hold?
Certain dog and cat breeds, especially brachycephalic (snub-nosed) breeds, are not allowed. Examples include Pugs, Shih Tzu, Bulldogs, and Persian cats. Health requirements include a certificate of good health and proof of vaccinations.

What documentation or health certificates are necessary for traveling with a pet?
Required documentation includes permits for import and export, animals’ health certificates and vaccine documents, a rabies check, and a pet passport. Additional quarantine requirements may apply at the destination.

Are there restrictions on the duration of the flight for pets, especially in cargo?
Pets are not accepted for flights longer than two hours on Boeing 787-10 aircraft. Additionally, pets are not accepted on certain narrow-body aircraft such as Airbus 319, 320, and Boeing 737.

Are there any temperature-related restrictions for pet travel, especially in cargo?
During very cold weather, pets may not be accepted for transport in the cargo section if the ground temperature is below 45 degrees Fahrenheit (7 degrees Celsius) unless the pet has a veterinarian's statement of low temperature acclimation.

What are the procedures for booking a flight with a pet, and can I do it online?
To book a flight with a pet, you must inform Singapore Airlines during the booking process. This can be done by contacting their reservations department directly or through their website. Advance notice and compliance with government regulations at origin, transit, and destination airports are required.

Are there any special requirements for international travel with pets, such as quarantine or additional documentation?
For international travel, additional documentation such as import/export permits and health certificates are necessary. Quarantine requirements may apply depending on the destination.

Is there a dedicated support line or customer service team for pet-related inquiries and assistance?
Specific information about a dedicated support line or customer service team for pet-related inquiries at Singapore Airlines was not detailed in the sources. However, it is advisable to contact their reservations department or local office for assistance.