SunExpress Pet Travel

What types of animals are permitted in the cabin of the aircraft?

One dog or cat weighing up to 8 kg (including the container) per passenger is allowed in the cabin.

What are the size and weight restrictions for animals allowed in the cabin?

Animals up to 8 kg (including the container) are allowed. The container must not exceed 55 cm in length, 40 cm in width, and 23 cm in height.

What are the specifications for in-cabin pet carriers, including dimensions and materials?

The in-cabin pet carrier must be lockable, ventilated, waterproof, and not exceed the dimensions of 55x40x23 cm.

Are there specific requirements for cargo pet boxes, and if so, what are the size guidelines?

Cargo pet boxes must allow air to circulate, be waterproof, and escape-proof. Specific size guidelines are not mentioned, but they should conform to standard cargo requirements.

What is the pricing structure for bringing a pet on board, and are there any additional fees or charges associated with it?

Prices for pets in the cabin start from €74.99 on international and 249.99 TL on domestic flights. For the hold, prices start from €99.99 and 449.99 TL on one-way flights respectively.

Is there a limit to the number of pets allowed on a single flight?

Yes, there is a limited number of pets allowed on a flight, but the exact limit is not specified.

Are there breed restrictions or specific health requirements for pets traveling in the cabin or cargo hold?

Certain dog breeds are not allowed to be transported, including Pitbull Terrier, American Pitbull, and several others. All transported animals must be thoroughbred or crosses of the listed breeds.

What documentation or health certificates are necessary for traveling with a pet?

The pet must have an animal passport, be ID marked/microchipped, have a valid rabies vaccination, and in some cases, additional documentation like rabies antibody blood test results are required.

What are the procedures for booking a flight with a pet, and can I do it online?

Special booking for animal transportation must be made as early as possible and no later than 3 working days before departure by calling the Customer Service Center. Online booking details are not provided.

Are there any special requirements for international travel with pets, such as quarantine or additional documentation?

Requirements vary by destination, including ID/microchip, rabies vaccination, pet owner's declaration, rabies antibody blood test, and specific checks at entry points for countries like UAE and Sweden.

Is there a dedicated support line or customer service team for pet-related inquiries and assistance?

Specific information about a dedicated support line for pet-related inquiries is not mentioned, but the general customer service center handles bookings for pet transportation.

Source: Official pet policy page